Ann Lofgren

Trainer, ZingTrain

Ann hails from East Lansing, Michigan and was graduated from Michigan State University with a degree in Political Science. She was introduced to Zingerman’s Deli in the late 1980′s and has been a loyal customer ever since. After spending a dozen years in the restaurant industry Ann looked to Zingerman’s for a traditionally made, full-flavored future and began her journey in the fall of 1998 as temporary holiday help at Zingerman’s Mail Order. Working at Mail Order gave her a taste of the information, opportunities and fun available at Zingerman’s and when offered a permanent position in the Catering Department at the Deli, Ann happily accepted. During her tenure at Zingerman’s Catering Ann was in on the ground floor of documenting customer complaints with the debut of our Code Red Form, as well as the introduction of Open Book Finance and Bottom Line Change. Her time as Sales Manager solidified her belief that there was much to do and learn (not to mention eat!) in the Zingerman’s Community of Businesses.

In 2002, Ann accepted a position with Zingerman’s co-founding partner Paul Saginaw as pre-opening Project Manager for two Zingerman’s businesses: Zingerman’s Roadhouse, our full service restaurant devoted to traditional American food and Zingerman’s Coffee Company, roaster and wholesaler of estate grown and single origin coffees. Immediately before joining ZingTrain, Ann was a Managing Partner at Zingerman’s Creamery, producer and wholesaler of artisan cheese and gelato.

In addition to teaching internal classes for Zingerman’s staff, Ann is excited to bring her background in production, marketing and operations to ZingTrain clients.

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