
SEP 16-17, 2026
Discover the key elements that contribute to a culture of great service, and get the tools and techniques for improviing your customer service.
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SEP 28-29, 2026
Take charge of your future—take the time to figure out where you really want to go so you can more successfully chart a path to get there.
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OCT 7-8, 2026
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas. *Name not final!
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Begins Monday, August 31, 2026
Attend 8 workshops, plus an extra hour with ZingTrain after each one, in this comprehensive series to build and strengthen your leadership skills.
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Begins Sept 1 (in-person) or Sept 28 (virtual)
NEW! Attend 4 workshops for the price of 3! Offered twice in the fall in two formats - choose in-person (in Ann Arbor) or virtual!
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Begins Monday, October 5, 2026
Attend 3 workshops for the price of 2! Kick off open book implementation, or simply start applying tools to more effectively communicate your business goals.
Learn MoreSometimes the power of an intimate team learning experience outweighs the benefits of attending a public training session. And there’s no doubt that travel costs for 2 trainers are less than plane tickets for 35 learners. If a more intimate learning format is a better fit for your team we will gladly customize a private training program catered to your organization’s specific needs—taught at your place or ours.